customers-requests

Restrict access to the admin portal by selected IP addresses or by countries. Very important and very urgent!!

In order to login to this page ( feedback.itarian.com ), the existing email id and password does not work and we need to signup as a new user, which is a bit irritating and there will be yet another email id and password to remember or people with start using existing credential which defeats the security purpose and we as a security company should not enable people to cut corners. And more importantly this will deter people from raising a ticket because they need to an extra piece of work that was needed in the first place, if SSO was in place. Thx: Ravi

As for Procedures I think it is useful being able to create folders to group Profiles. This allow for example to find easily all profiles created for a specific customer.

I suggest to show in “License Management > Bill Forecast” area also the single and total costs the msp will have in next invoice based on the features the msp decided to activate. This is a feature I found testing another RMM and I think it is very useful to take under control the costs, avoiding suprise.